Shipping Policy
Shipping Free vs Insured Shipping Included & When We Charge Shipping
At www.ishidiamonds.com & Avarta, We always to erode shipping charges from all our products but when it comes to provide better experience to our customers, we charge shipping also. But that does not means that we take hefty or unnecessary charges from customers. We always try to take nominal shipping charges.
What is Free Shipping –
Free Shipping Means Shipping Charges is being Included in the product Profit Margin and that is very nominal that need not to be mentioned. We have added ₹120 in all products as shipping charges where Free Shipping is written.
Why we did not mention Shipping in Invoice and Include Free Shipping in Invoice – The only reason is when we include shipping charges as extra component, we saw huge decline in sales figures.
Shipping to USA –
We have tie ups with shipping providers for delivery to USA. Usually it take 15 days max to deliver but sometime it takes little bit longer to deliver.
What if Parcel Not Delivered to USA in 30 days?
This may not happened. But on exception case – we will dispatch another parcel to same address without any additional charge. if Customer wants to cancel, then we will issue full refund after 45 days of dispatch date.
What is Shipping Charges Included –
Shipping Charges Included Means the Shipping Amount in Included in the Final Amount Mentioned. We are not able to set Fix Amount for Shipping Due to Distance Variations in Address Locations. So We have Set it to be fixed in all Cases where We have mentioned “Shipping Included”.
When We Tend To Demand Shipping Charges –
This is an Unusual Case. Till Now you are reading this article, we have never demanded any kind of shipping charges from customer apart from the final amount of the product. When will we demand shipping charges? When customer wants to return a product 2nd time or want some changes in their customised jewellery sold by us or Customer Wants Next Day Delivery then Only We demand ₹300/- as shipping Charges for that case.
